Return Policy for Libriffy Bookstore.

Eligibility for Returns.

At Libriffy Bookstore, we accept returns for paperback books under the following conditions:

  • The book has printing errors
  • The book was damaged during shipping

We strive to ensure you receive high-quality books and take full responsibility for any issues arising during the shipping process.

Return Process.

If you receive a damaged paperback book or one with printing errors:

  1. Contact us at returns@librify.com within 7 days of receiving the item.
  2. Include your order number and a description of the damage or error in your email.
  3. We may request photographic evidence to process your return more efficiently.

Refund or Replacement Options.

Upon verifying the damage or error, you can choose between:

  • A replacement copy of the same book (subject to availability)
  • A full refund for your purchase

Processing Timeframes.

For Exchanges:

  • Exchanges typically take 14 days to complete:
    • 7 days for our team to verify and prepare your replacement
    • 7 days for delivery

For Refunds:

  • If we cannot provide an exchange within 14 days, we will issue a full refund.
  • Refunds are processed within 7-10 business days after approval.
  • Refunds will be issued to the original form of payment used for the purchase.

Shipping Costs for Returns.

For returns due to damage or printing errors:

  • We cover the cost of return shipping.
  • Contact returns@librify.com for instructions and a prepaid return shipping label.

Contact Information.

For any questions or concerns about our return policy, please contact us at:

Email: returns@librify.com

We appreciate your understanding of our return policy and thank you for choosing Libriffy Bookstore. Your satisfaction is our top priority, and we are committed to resolving any issues you may encounter.