Thank you for choosing Libriffy Bookstore for your literary needs. We are committed to ensuring that your books reach you in a timely and efficient manner. Please review the following delivery terms for paperback orders:
Delivery Terms.
Libriffy Bookstore is committed to ensuring your purchases reach you safely and promptly. Please review our delivery terms:
- Order Processing.
- Digital Products: Delivered instantly after successful payment.
- Physical Books: Processed within 1-2 business days after payment confirmation.
- Shipping Methods and Timeframes.
- Standard Shipping: 3-5 business days (domestic)
- Express Shipping: 1-2 business days (domestic)
- International Shipping: Varies by destination (typically 7-21 business days)
- Tracking Information.
You’ll receive a tracking number via email once your order ships. You can also track your order through your account on our website.
- Delivery Attempts.
For physical deliveries, carriers typically make 1-3 delivery attempts. If delivery is unsuccessful, the package may be held at a local pickup point.
- Signature Required.
Orders over $100 may require a signature upon delivery. You can request signature confirmation for any order during checkout.
- International Orders.
- Customs duties and taxes may apply and are the responsibility of the recipient.
- Delivery times may be affected by customs processing.
- Digital Product Delivery.
- Ebooks: Delivered in EPUB, MOBI, and PDF formats.
- Audiobooks: Delivered in MP3 format.
- Access digital products through your account on our website or via email link.
- Delivery Issues.
If you haven’t received your order within the expected timeframe, please check your order status in your account. If there are any issues, contact our customer service team.
- Wrong Address.
Customers are responsible for providing accurate shipping information. We are not liable for deliveries to incorrectly provided addresses.
- Damaged or Missing Items.
Report any damaged or missing items within 48 hours of delivery by contacting our customer service team.
- Order Changes or Cancellations.
To change or cancel an order, contact us immediately. We’ll do our best to accommodate requests, but cannot guarantee changes once an order has been processed.
For any questions about our delivery terms, please contact our customer service team at support@libriffy.com or call us at (256) 778-018-443 during our business hours: Monday to Friday, 8:00 AM – 6:00 PM (EST).